This season we will be offering two types of tickets: Basic and Flexi. Please read the below table to better understand how each ticket type impacts your refund and change of booking entitlements. If the current weather is not ideal (i.e lighting/wind ) our policy indicates that we have the right to Reschedule for your safety after Refunds are not permitted if flexi pass is purchased . You will be notified at least 30min before your scheduled booking via email/phone. Please note: All-weather cancellations will be Rescheduled and NOT REFUNDED.